Neighbors tired of mail mess ups

by: Chloe Morroni Updated:


Mail mess, neighbors in the eastern part of Germantown near Farmington Boulevard told FOX13 Friday, they're fed up with their mail being delivered to the wrong address, or not getting it at all.

One woman FOX13 talked to said she's afraid the issue could even be bad for her health.

Ana Philips lives on Corbin Road. She is just one of several folks in the Dogwood Trails area who says they've complained to the post office about the problem.

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Philips told FOX13 one example, "it was my medication, my eye drops that were lost for a few days and then someone came and put them in my mailbox."

Larry Deweese finds himself delivering wrongly delivered mail frequently.

He asked FOX13 to help. Deweese said, “I hope you can speed it up a little bit and get some more help out there."

So we pressed the USPS for answers. We're told the postmaster is looking into the problem.

USPS spokesperson Susan Wright issue this statement,

"The Postal Service is concerned any time we do not provide the level of service our customers expect and deserve.  We apologize for any inconvenience and encourage anyone with a postal issue to call our customer care line at 800-ASK-USPS (800-275-8777).  This allows us the opportunity to address the specific problem as well as document the occurrence.  Every customer experience and every piece of mail is important to the Postal Service."