Samsung stops making Galaxy Note 7 due to safety concerns

by: Natalie Dreier, Cox Media Group National Content Desk Updated:


SEOUL - UPDATE, 5:46 a.m. ET: Samsung Electronics "has made a final decision to stop production" of the Galaxy Note 7 as reports come in that the smartphones are igniting, the Associated Press reported early Tuesday.

In a regulatory filing Tuesday, the company said it made the move for customers' safety.

Samsung previously halted sales of the phones worldwide and told users to turn off the devices and stop using them.

ORIGINAL STORY: Samsung has halted production of one on its newest phones after more reports about replacement models and is asking those who still have the phone to turn it off.

"Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device and take advantage of the remedies available," the company said in a news release.

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The world's biggest smartphone maker recalled 2.7 million Galaxy Note 7 phones in early September after reports that the battery can catch fire, The New York Times reported.

Samsung had been replacing the original models of the phone with new devices that it claimed were safer.

The company promised consumers that the replacement devices had safe batteries, but a Southwest Airlines flight last week had to be evacuated after a Note 7 started smoking. The phone's owner said it was a replacement model. Samsung is investigating, The New York Times reported

Some mobile carriers in the U.S. stopped selling the phones after that and after other reports of the phones smoking or catching fire.

AT&T and Verizon said Sunday that the companies were stopping sales or replacements of the device. T Moble also announced that it was also halting the sales of the phone, The Wall Street Journal reported.

Verizon said that if customers didn't feel safe with their current Note 7s that they can replace it with another smartphone.

The Note 7 was introduced as a response to Apple's iPhone, retailing for about $900.