Collierville reveals new emergency alert system app

COLLIERVILLE, Tenn. — Residents in Collierville now have a new way to get emergency alerts right to their phones.

The Town of Collierville announced it will use an app, Alert Collierville, to relay emergency communication to residents. Alert Collierville, which is powered by Hyper-Reach, will replace the town’s old form of emergency communication made up of phone calls and emails.

With Alert Collierville, residents will still receive calls, texts and emails but can also get push notifications sent directly to their phones. The app also has additional services for the visual or hearing impaired.

“The new system is more user-friendly with greater capabilities for alerting citizens,” said Mark King, Collierville Fire Department Chief of Administration. “It has a mobile app for easy activation and monitoring, bilingual alerts available in English and Spanish, and Alexa-enabled alerts for visually impaired citizens.”

Collierville plans to use the service primarily for alerts about severe weather, tornado warnings, environmental hazards, emergencies and missing persons, according to the town’s website.

Landline phones are automatically enrolled for community alerts, but residents must create an account to receive alerts via text messages or calls on their phones. Residents will be able to choose which alerts they receive and how they receive them when registering.

You can register for Alert Collierville by texting “alerts” to 901-446-0299, calling 901-446-0299, telling your Alexa device, “Alexa, enable Hyer-Reach, or by clicking here.