Everything we know about the Kroger mass shooting

Collierville, Tenn. — Chaos unfolded at the Collierville Kroger in the form of a deadly mass shooting early Thursday afternoon.

PHOTOS: 12 injured, 1 dead following mass shooting at Collierville Kroger

What we know:

  • Her family has identified the woman who was killed as Olivia King.
  • Multiple law enforcement sources close to the investigation confirmed to FOX13 the shooter was a disgruntled employee. We have confirmed that he worked for a vendor.
  • The shooting happened around 1:30 p.m.
  • SWAT officers entered the building and started clearing each aisle. They also worked to get people who hid in freezers and locked offices out safely.
  • 12 people were injured and 2 people, including the shooter, have been pronounced dead. Their conditions range from minor to extremely serious.
  • The shooter is dead of what police believe is a self-inflicted gunshot.
  • Police Chief Dale Lane called this the most horrific event to happen in Collierville’s history.
  • The Kroger is closed until further notice.
  • There were 44 employees inside the store.

RELATED: Family identifies woman killed in Collierville Kroger mass shooting

Kroger Comments on “Senseless Violence”

Kroger took to Facebook on Friday to address the tragedy that unfolded at its store on New Byhalia Rd. in Collierville on Thursday.

The company called the act “senseless violence” and praised the acts of associates, customers, and first responders that protected others at the store.

Counselling will be provided for associates and the store will remain closed during the duration of the police investigation, Kroger said.

A Somber Briefing

From the parking lot of the normally quiet grocery store at the corner of New Byhalia Road and W. Poplar Avenue, Collierville Police Chief Dale Lane addressed the media on what he called the most horrific event to happen in town’s history.

Lane confirmed two people are dead and 12 others were injured. Among the dead is the shooter who police believe died of a self-inflicted gunshot. Lane praised the quick response of his officers. The first officer arrived four minutes after the shooting started and shortly after, the SWAT team started clearing the area. Officers helped to get customers and employees to safety. Some of them hiding in freezers and others in locked offices.

Two months ago, the Collierville Police Department went through training to prepare for a situation of this magnitude, Lane said.

Among the victims, nine went to Regional One Hospital, two went to Methodist, one went to Collierville Baptist, and St. Francis said they are also treating a victim. The victim who went to Baptist has already been released.


Information is rapidly flowing into the newsroom. Below is a real-time feed of what FOX13 has confirmed.


UPDATE: 9:30 p.m. The Kroger located at Kirby had beefed up security tonight at the entrance.

UPDATE: 9:20 p.m. Collierville High School students are asked to wear maroon Friday “as a sign of solidarity with Dragon Nation and the entire Town of Collierville.”

UPDATE: 8:30 p.m. Her family has identified the woman who was killed as Olivia King.

UPDATE: 8:00 P.M. FOX13 learned that undercover agents, multiple law enforcement personnel went to an apartment five minutes from the Kroger to search the suspects home.

UPDATE: 7:28 p.m. Multiple law enforcement sources close to the investigation confirmed to FOX13 the shooter was a disgruntled employee, however, it not clear if they worked for Kroger or a vendor.

UPDATE: 6:43 p.m.: 44 employees were inside of the Kroger at the time of the shooting.

UPDATE: 6:33 p.m.: Tennessee Governor Bill Lee has released the following statement on Twitter.

UPDATE 6:15 p.m.: Theresa Dickerson, a spokesperson with Kroger, said counseling will be available for all the associates.

The store will be closed until further notice.

UPDATE 6:12 p.m.: Collierville Police Chief Dale Lane confirmed there are no active threats at the moment.

There are no new victims.

No new information is available on the suspect. Lane said police are waiting for multiple search warrants to continue to the investigation.

The FBI joined Chief Dale Lane in the news conference and said they are there to support the Collierville Police Department. The FBI commended the quick response of all the law enforcement agencies involved and they are helping process the massive amount of evidence.

UPDATE 6:10 p.m.: The Collierville Police Department is expected to hold another news conference at 6:10 p.m.

UPDATE 5:32 p.m.: Kroger released the following statement:

“We are deeply saddened by the incident that occurred at our Kroger store located on New Byhalia Rd. in Collierville, TN – a suburb of Memphis.

The entire Kroger family offers our thoughts, prayers and support to the individuals and families of the victims during this difficult time.

We are cooperating with local law enforcement, who have secured the store and parking lot. The store will remain closed while the police investigation continues, and we have initiated counseling services for our associates.

To protect the integrity of the ongoing investigation, we are referring questions to the Collierville Police Department.”

UPDATE 5:19 p.m.: Investigators are using a robot to search a vehicle in the parking lot of the Kroger.

UPDATE 4:44 p.m.: Here is an aerial view of the crime scene from our own Drone13.

UPDATE 4:37 p.m.: Memphis Mayor Jim Strickland released the following statement:

UPDATE: 4:36 p.m.: A Kroger cashier who helped recounts the horrific events.

UPDATE: 4:26 p.m: Senator Bill Hagerty released the following statement:

UPDATE: 4:01 p.m.: Collierville Schools released the following statement:

“Due to the closure of Byhalia Road, many school buses have been rerouted. As a result, several pick-ups and drops will be delayed this afternoon. Your understanding is appreciated.”

UPDATE: 3:43 p.m.: Regional One Hospital reports that they received 9 total patients, 4 in critical condition, 5 in non-critical condition.

UPDATE 3:35 p.m.: Collierville police released official information through their Twitter.

UPDATE: 3:20 p.m.: During a news conference Dale Lane, Collierville Chief Police, repeatedly said how horrific the situation is: “This is the most horrific event to happen in Collierville history.”

Lane also said the department prepared for this exact situation two months ago in training at Collierville High School.

UPDATE: 3:12 p.m.: FOX13 spoke to an employee who gave her account of the shooting.

UPDATE: 3:11 p.m.: FOX13 received footage from the scene from shortly after the shooting.

UPDATE: 3:09 p.m. SCSO is reporting helping with the investigation.

UPDATE: 2:47 p.m.: Multiple law enforcement sources have confirmed to FOX13 that 9 people have been shot at the Collierville Kroger.

UPDATE: 2:43 p.m.: FOX13′s Darrell Greene is reporting seeing three people on the ground. Their condition is not known.

UPDATE: 2:40 P.M.: A media briefing is expected to happen in the next 15 minutes.

UPDATE: 2:36 P.M.: The ATF is heading to the scene and will be helping with the investigation. FOX13′s Darrell Greene is on the scene and is reported seeing multiple ambulances rush from the Kroger. Darrell spoke to two witnesses who said multiple people had been shot.

UPDATE: 2:26 P.M.: Memphis Police said they are actively working on securing the scene at this time and are assisting the Collierville Police Department.

UPDATE: 2:12 P.M.: Collierville High School was put on lockdown due to the active shooter reports in the area. The lockdown has since been lifted and school officials said dismissal will proceed as normal at 2:30 p.m.

UPDATE 2:04 P.M.: FOX13 crews witnesses two medical helicopters touch down outside of Kroger.

Officials said that the extent of the shooting is unknown at this time.

The active shooter situation is taking place at the Kroger at 240 New Byhalia Rd, according to officials.

This is an active situation and a developing story.

Check back often and watch FOX13 News at 5 p.m. for updates.