MLGW pushes back resuming disconnections for late bills

MLGW pushes back resuming disconnections for late bills
MLGW

MEMPHIS, Tenn. — MLGW pushed back resuming disconnections for late bills.

The company will resume disconnections on August 24.

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They previously announced they would start disconnections on August 3.

“Many of our customers are facing major financial challenges during this pandemic and, while we must still run the business, we want to give our customers additional time to make payment arrangements and seek bill payment assistance if needed,” said J.T. Young, MLGW President and CEO.

MLGW began suspending disconnects on March 13 when they announced its pandemic plan.

FOX13 reported earlier this month that 38,000 people were behind on their bills.

“Please let us know if you need help. We encourage customers needing assistance not to wait until your bill is overdue to ask for assistance. Reach out to MLGW now and we can work out a plan before your bill is overwhelming,” Young said.

Here is a list of potential monetary help.

Additionally, On Track is a payment program provided by MLGW. It provides energy and financial information to customers in need of help.