Resident says apartment complex isn’t providing assistance following fire that killed three children

MEMPHIS, Tenn. — Angela Jeans in Pinebrook Pointe in the same apartment building that caught on fire Sunday, killing three children.

While nothing compares to the loss of lives her neighbor is dealing with, she’s dealing with the aftermath with damages to her apartment.

Puddles of water fill her living room, kitchen, and a bedroom. There’s a leak in the kitchen as well.

“They are just taking forever and a day to get it done,” Jeans said. “I’m just ready to get back home.”

Adding to this issue, Jeans said her electricity has been out since Sunday as well.

RELATED: Third child dies from injuries after weekend apartment fire, family member confirms

Jeans said her apartment managers aren’t providing any help. She said she talked to a manager on Monday and was told they would give her a new unit Tuesday. But that hasn’t happened.

“She was like, oh well, we’re getting the maintenance man to help,” she said. “But ain’t nobody been over here to do anything to help about my unit.”

Jeans said she called again Wednesday and was told she would be put in a new unit Thursday or Friday.

FOX13 called the apartment office to ask about this situation, but we were hung-up on.

Jeans said she was just getting home from work after the Memphis Fire Department put out the fire. She says her cousin was inside her apartment and told her the smoke alarm didn’t even go off as smoke came into the unit.

Her kids and her cousin made it out okay, and she knows her problems pale in comparison.

“I’m just so sorry what happened to those people in there,” she said. “Those children, they didn’t deserve all that. It’s sad.”

Jeans said her building’s entrance also has puddles of water.

“They said they was gonna have that done,” she said. “It’s been like that since Sunday. Nothing has been done. I haven’t seen any men over here working. I haven’t seen anybody over here working.”