MEMPHIS, Tenn. — The United Way has opened a call center to help those through the coronavirus pandemic with certain needs.
The United Way’s Relief Call Center opened Monday and is powered by Driving the Dream, according to a release.
Driving The Dream network is for those who find themselves in need of essential and critical services.
United Way has extended the reach of the Driving the Dream initiative to support Mid-Southerners who might have found themselves in need of food, rent or mortgage assistance, mental health, child care or other social services in the wake of terminations and furloughs, the release said.
The response is in collaboration with the City of Memphis’ 211, which will continue to take calls and provide support for the public, but is now experiencing high call volume.
United Way employees with social services backgrounds will triage the needs of the agencies which can support them, according to the release.
Those who call, their information will be added to the Driving the Cream network, and agencies will reach out to provide them with the necessary services.