Deborah Love is disabled and said a medical transportation service is her only way to the doctor's office.
“When the van picked me up as soon as the doors opened I was like oh my gosh,” Love said.
Love took pictures while on the van, owned by Tennessee Carriers.
“After a ride of approximately 15 minutes from my address to my doctor’s appointment, when I arrived my back was all hived up and my doctor stated when i showed him that i had been eaten by bed bugs or something while on the van,” Love said.
FOX13 went to the Tennessee Carrier's Headquarters. The owner was not in town, but told me over the phone that it was the companies fault. He told FOX13 the bus was supposed to be out of service until new seats were put in. But that wasn't communicated to the driver.
He said Love is right, and it never should have been used. They inspected the bus and have not found bed bugs. But he said he's appalled, and wants her bites treated and taken care of.
“I have no other way to get to the doctor. I have no other way to get my medications. And for me to have to ride in those conditions is truly not right. It's not right,” Love said.
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