MATA announces new policies to enforce social distancing, official says

MEMPHIS, Tenn. — The Memphis Area Transit Authority announced temporary social distancing measures and fixed routes on its fleet of vehicles.

According to a press release, effective Tuesday, March 24, 2020, MATA will implement the following:

MATA will only transport MATAplus paratransit customers to work, medical-related destinations (including dialysis, doctor appointments and pharmacies) and to purchase/collect food from grocery stores, restaurants, or food distribution centers at non-profit organizations.

Customers will be encouraged to use every other seat on a fixed-route bus or trolley car. Caution tape and signage will be used to help passengers maintain social distance and sit apart.

No more than two passengers will be allowed to ride on any MATAplus paratransit vehicle. This includes personal care attendants and escorts.

The customer lobby areas and public restrooms at each transit center will be closed to the public until further notice.

The customer service counters will be open from 7:30 a.m. to 4 p.m. Monday through Saturday at the transit center.

Security officers will only allow three people at a time to enter and exit the building.

The assessment center located in the Airways Boulevard transit center is closed to the public until further notice.

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