MLGW asks customers to reduce water use amid freezing temperatures

MEMPHIS, Tenn. — MLGW is asking customers to voluntarily reduce water use through Friday as temperatures remain below freezing.

MLGW is experiencing reduced pressure across the water distribution system as well as reduced reservoir levels at several pumping stations.

According to a release from MLGW, the company also has several broken water mains.

“When the temperatures were in single digits, we recommended that the customers, that their water do a slow run, run slowly. However, as the temperature increased into double digits, we are asking our customers to go back to the drip, drip,” said Gale Jones Carson; a spokeswoman with MLGW.  “During the single digit, you needed more than just the drops to prevent your water pipes from freezing.”

MLGW says this is the first time they can remember having to tell customers to take these steps for such a long period of time.

In order to conserve the water supply, customers are asked to voluntarily reduce their water consumption this week.

If you wash dishes by hand, don’t leave the water running during rinsing.

Try to hold off on washing clothes until Friday.

Take short showers.

Turn off the water if your pipes freeze.

To report an emergency such as a burst water pipe or water heater, call the MLGW 24-hour Emergency Hotline at 528-4465.

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