MEMPHIS, Tenn. — MLGW is warning customers to be aware of scam calls.
Scammers are calling customers and threatening to disconnect service unless an immediate payment is made by Bitcoin.
According to a release from MLGW, a technology called “spoofing” can make it look like the calls are actually coming from the company, but they are not.
Customers who receive these calls are urged to hang up the phone, according to the release.
Disconnections will resume Aug. 24.
MLGW operators will never personally call customers threatening disconnection, ask the customer to pay with Bitcoin, ask the customer to purchase a prepaid debit card or tell the customer to call back with payment.
For more information, see mlgw.com/scamalerts.
Cox Media Group