A woman was robbed at an ATM in Germantown after police said two men staged a car crash in front of an ATM.
The victim, a 57-year-old woman from Memphis, told police she was robbed Saturday afternoon at the Bank of Bartlett on the corner of Kirby Parkway and Polar Avenue in Germantown, according to the police report.
The victim told police the robbers were in front of her at the ATM. They circled back behind the victim and waited for to complete her transaction, the report says.
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“She was sitting in her vehicle putting her money away,” the report says. “The SUV struck the left corner of her vehicle.”
The victim told police she and the suspects got out of their cars to survey the damage.
“She asked for his insurance card and he (and the second suspect) returned to their vehicle,” the report says.
The woman told police one of the men returned from the SUV with a silver handgun and “demanded her purse and money,” according to the report.
Police released surveillance photos of the suspected robbers on Facebook this week, asking the public to come forward with information.
The suspected robbers took off with the woman’s purse, wallet, and her cell phone.
Andrea Dever works next door to the bank. She told FOX13 she visits the bank almost daily.
“I always keep my cellphone in my hand when I walk across to the bank, and I always keep deposits in my pocket,” Dever told FOX13.
Sitting at the corner of a busy Germantown Intersection, Andrea was surprised to hear the robbery unfolded in the middle of a Saturday afternoon.
Dever said you won’t find her at ATMs any time soon.
“Obviously there may be some issues with this incident happening,” Dever said. “I never use ATMs, never have.”
The American Bankers Association provides tips to keep banks and customers safe at ATMs.
According to the ABA’s website, customer should have their cards in hand when they get to the ATM. They shouldn’t count or display their money from the machine. Customers should roll up passenger windows and lock their doors during the visit.
Police said Saturday’s suspects were driving a white Ford Expedition with tan trim. The SUV has an Alabama license plate, an Auburn sticker, and may have damage to its front passenger side bumper.
Anyone with information should call the Germantown Police Department at 901-757-2274.
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