Memphis woman claims she was almost abducted by her Lyft driver

WATCH: Memphis woman claims she was almost abducted by her Lyft driver

MEMPHIS, Tenn. — A Memphis woman told police she was almost abducted by her Lyft driver.

She told police she jumped out of the car and started to run when she didn't recognize where he was taking her.

The incident happened Saturday night at Redditt Road and Walnut Grove.

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According to the police report, the passenger was playing on her phone when she noticed the driver started to speed up.

She looked around and didn't recognize the area, so she asked the driver to let her out.

He kept driving and said he needed to find a street to turn around on.

He turned on Redditt Road, and she asked him to let her out again, and he didn't.

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FOX13 spoke to Mike Collins, retired lieutenant with the Shelby County Sheriff's Office who said it's important to pay attention and make sure your driver is taking the correct route.

"Anything that might seem suspect to you go with your gut feeling  as to what might be a red flag," said Collins.

And that's exactly what this woman did.

She told officers she hit him on the head and jumped out of the car.

Then she said she took off running and the driver started chasing after her. She said he tried to grab her by the hood of her hoodie.

She ended up running down Walnut Grove where two people helped her.

Collins suggest Uber and Lyft users tell family when they are using the app.

"You want to make sure someone knows where you are and what time you left that's always a good starting point," said Collins.

Lyft does offer several safety tips where you can share your trip information with a friend.

There is also a feature where you can call 911 through the app. It gives out your location and driver's license plate number.

This investigation is still ongoing, according to police.

No arrests have been made.

Lyft released a statement about the incident that read: 
Safety is fundamental to Lyft. Upon learning of this incident, we immediately began an investigation. We have reached out to those involved to collect more information, and stand ready to assist law enforcement.