Warning issued after MLGW scam disturbs customers

Warning issued after MLGW scam disturbs customers

MEMPHIS, Tenn. — Officials have issued a warning after MLGW received reports of a scam.

Scammers are spoofing MLGW’s number to call and demand customers to buy a Green Dot card or their utility service will be disconnected.

Even though MLGW will mail cut-off notices to customers and use auto-dialers to remind customers to make payments – MLGW representatives DO NOT call customers to request payments.

Content Continues Below

Here’s what MLGW has advised customers to do if this ever happens –

  • Hang up.
  • Never give out personal financial information over the phone.
  • Call the MLGW Customer Care Center at 901-544-6549 if you have any concerns.
  • Report it to your local police station if you have been scammed.
  • Go to any of the five MLGW community business offices and speak with a credit counselor if you have problems paying your utility bill. 

Download the FOX13 Memphis app to receive alerts from breaking news in your neighborhood.

Trending stories: